We launched LiveStats 2 on February 3rd and so far the response has been fantastic. We’re thrilled with your feedback and you’ll be pleased to know we’re continuing to dramatically develop LiveStats with its new stronger foundations.

With LiveStats 2.1 we’ve refined some of the new interface features that were introduced in version 2 such as linking to Map View from a row in List View. Also, you can now double click any row to expand it – no need to click on the arrow at the left if that was bugging you before!

New and Improved Map View

What we’re most proud of in 2.1, though, is the dramatically improved Map View. Before, Map View was quite simple – we showed a world map at whatever size your browser window happened to be. Now you can zoom in and out, and pan around just like you’d expect from a decent mapping application. You can use the arrow keys on your keyboard to pan, or click and drag. Zooming can be controlled by the lovely slider in the top left of the screen, by scrolling with your mouse, by double clicking on any location, or with the “-” and “+” keys – interact however you want!

As with anything new – there may still be a few bugs that we haven’t worked out yet. With the complexity of showing real-time visitors to your Site on an interactive map, there’ll likely be plenty for you to pick us up on. Just drop us a line and we’ll get back to you as soon as possible.

Also new in Map View in 2.1 is the ability to toggle the daylight line. LiveStats is still the only real-time analytics app to show which of your visitors are browsing in the day or night via a beautiful map view.

Support Documentation

Finally! A Help Centre for LiveStats! We’ve been working on building up a few pages to help you get to grips with integrating LiveStats on your Site, and educating everyone on some of the hidden little features that make LiveStats better in every day use. We should have had these ready from day one, but there’s only so much that can be done in a day. Please feel free to have a good read, and ask us any questions you may still be having or to request an article on anything you’re struggling with.

LiveStats 2 introduced an array of new features:

Map View

At the tap of a button, switch between a condensed List View showing every visitor on your Site in tabular form, to expanded List View with more information and icons for each visitor’s referrer, to a beautiful, fully live Map View showing each visitor’s location to city-level accuracy.

Event Tracking

Building a web application? Using some nifty javascript in your company site? Just because it’s on the same page it doesn’t mean it can’t be tracked. Integrate LiveStats Custom Events with your site to see more than just pageviews.

Advanced Real-Time

Real-time traffic monitoring like you’ve never seen it before. LiveStats constantly checks to see whether a visitor still has a page open, knows exactly when they leave, and can even tell if they’ve opened several pages in different tabs or windows

Custom Name Integration

By default, every visitor to your Site has a unique ID. You can double click any unique ID to assign a name to that user. If you have a database of users for your Site or web app you can automatically show their username when they visit.

Key Strokes

The minimal interface of LiveStats belies it’s power. By using some of the keyboard shortcuts we’ve added to LiveStats 2, you’ll be able to zip around the interface with barely any need for a mouse whatsoever. Try hitting “M” for Map View, or expanding and collapsing List View with “X” and “C“. You’ll zip around when you know them all.

And a Load More

The new foundations of LiveStats 2 allow us to build some great new features in the future that would have been impossible on version 1. Using LiveStats with OS X is a pleasure – with full Fluid and Growl integration LiveStats feels like it’s a native app. LiveStats 2 can now be used as an integral addition to your arsenal for usability testing, as well as a comprehensive real-time component for traffic analysis.

Thanks for being awesome,

James Gill, Geoff Wagstaff, James Taylor
A.K.A. The GoSquared Team

LiveStats 2 is here.

We’re thrilled today to announce the all new LiveStats 2 – real-time analytics completely rebuilt from the ground up for faster performance, more accurate results, and a more powerful interface.

Here’s the press release we sent out this morning:

LiveStats 2 pushes the innovations made in the first version to the next level. This update introduces second-by-second live monitoring of all visitors so there’s no guess work left in discovering whether people are on your Site, actively reading your content, or just have it open in the background.

By monitoring your Site’s traffic in absolute real-time, LiveStats can detect whether a visitor is actively focused on any page on your Site, and whether they have more than one page of your Site open at the same time in separate tabs and windows. You can even see which of the pages the visitor is looking at, gaining an insight into their habits by watching as they jump from page to page in real-time. No other analytics package, real-time or otherwise, offers the ability to view a user as they travel through your Site like this. The experience puts you in the observation tower, while enabling you to observe details that would otherwise only have been achievable by looking over a visitor’s shoulder.

Understanding where your visitors are coming from is easier than ever with the new Map View. As soon as a visitor loads a page on your Site, LiveStats will pinpoint their location to city level accuracy on a beautiful full screen map. We’ve even built in a dynamic daylight line so you can see how your visitors browse your Site at different times of the day in different regions.

The interface of LiveStats is built entirely in open web technologies. We’ve embraced jQuery and Raphaël javascript libraries to build a user experience that many have assumed was Flash based. The simplicity and ease of use of the LiveStats interface completely belies the power and information that can be gained from it.

We believe LiveStats is the best way to find out what’s happening and who’s on your Site right now.

LiveStats is available to everyone and does not require a download. You can sign up for a basic plan to try out the service for free. Premium plans that offer some of the great features of LiveStats 2 such as Map View and Event Tracking start at just $5.99 per month. The ideal plan for most small to medium sized website owners is available for $9.99 per month while there is a professional plan for larger websites and corporate clients for $49.99. These are aggressively priced plans for a service that outclasses our rivals in the real-time analytics market.

As a note to you, our wonderful existing members who have enjoyed LiveStats for free up until now – we will not automatically start charging you. All existing Accounts will remain free for the next 30 days on an unlimited plan, but at the end of these 30 days, if you haven’t upgraded to a paid plan, all Sites in your Account will automatically be downgraded to the free LiveStats plan that tracks 5,000 pageviews per month. You can upgrade or downgrade at any time and there are no nasty contracts.

We’ll write again this week to explain in more detail how LiveStats 2 is a giant leap forward from version 1. We’re really proud of how far we’ve come, and we believe that this latest release pushes us even further ahead in the real-time web analytics industry.

Enjoy.

James Gill, Geoff Wagstaff, James Taylor
A.K.A. The GoSquared Team