Site Privacy Policy
From Support
This privacy policy for Go Squared Ltd. covers the collection and use of personal information that may be collected by Go Squared Ltd. due to the interaction with any page created by Go Squared Ltd. Interacting with Go Squared Ltd. includes but is not limited to: visiting any Go Squared Ltd. web site, purchasing from any Go Squared Ltd. website for the use of products and services, or when you contact or interact with our sales or support staff. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how and for what purposes the information is used for, to whom we disclose the information to, and how we safeguard your personal information. Your privacy is a priority at GoSquared and we go to great lengths to protect it. We will never pass on your details to any third party without your sole permission. This includes email addresses.
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Why we collect personal information
We collect your personal information for the purpose of delivering a superior level of customer service. Your personal information enables us to give you convenient access to our products and services and allows us to focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on any announcements which we feel to be relevant to you. These announcements are at the sole discretion of the staff at Go Squared Ltd. None of these announcements or any other communication from Go Squared Ltd. is influenced in any way from any third party.
All our emails are optional. If you do not want Go Squared to keep you up to date with news and the latest information on products and services, then please visit www.gosquared.com/cp/myaccount and update your personal contact information and preferences. Please note that with this feature disabled, emails which have correspondence on an individual basis may be received. If any of these emails are received then please acknowledge that they would have been sent on an individual basis and that your attention is required on the corresponding matter. Examples of this correspondence include but are not limited to payment enquires, activation emails, password reminders and replies to correspondence received from you, the consumer. Any enquires about Go Squared Ltd. should be directed to: support@gosquared.com, this email address should also be used for updating customer information in the event that certain pages are down or are temporarily unavailable to you. If you would like help with anything, you may also use our Support pages.
The information we collect
Upon registration with Go Squared Ltd. we collect the following data only from you, each field is stated below:
The account holder’s username; the account holder’s password; the account holder’s email address; the account holder's date of birth. We also require all new users to enter a series of random letters and numbers to determine that the user registering is human and not a computer. Any information entered in the fields required to register on the Go Squared Ltd. database are used strictly for the purpose of registration with Go Squared Ltd. and are not passed on to any third party. We keep a record of all user information as well as preferences to provide optimum service to any website owned or maintained by Go Squared Ltd. Please note that a user wishing to register for the services provided by Go Squared Ltd. must provide details which are accurate and correct for themselves. This means that the individual responsible for registering should only register for themselves and not on behalf of any other individual. It is also prohibited for users to have multiple accounts with Go Squared Ltd. If an individual loses a password for their account then they should request for their password to be sent to them via email rather than create a new account.
At such times, we may collect personal information relevant to a certain situation. These may include but are not limited to data such as your name, home address, phone number, email address and contact preferences. Credit card information and information about the Go Squared products you own, such as their serial numbers and date of purchase and information relating to a support or service issue may also be collected for the purpose of a particular function with Go Squared Ltd. We also collect information regarding customer activities on the Go Squared Ltd. Network. This helps us determine how best to provide useful information to customers and to understand which parts of our Web sites and Internet services are of most interest to them.
We provide the option of owning an account with Go Squared Ltd. as a convenient service which saves you time and allows for easier use of our online services. The system will save your information supplied to us and will assign you a personal ID from the Go Squared Ltd. Network — in many cases this will be simply your email address, because it’s unique and easy to remember or your user ID. The next time you order after registering from the Go Squared services or register a new product, all you need to do is enter your Go Squared member name and password; the system will look up and gather all of the required information that it needs in order to assist you. In addition, if you update the information associated with your Go Squared Ltd. ID it will be available for all your transactions with Go Squared globally.
If you use a bulletin board or chat room on a Go Squared Ltd. web site you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected or used by other individuals to send you unsolicited messages. Go Squared Ltd. is not responsible for the personally identifiable information you choose to submit in these forums.
When we disclose your information
Go Squared takes your privacy very seriously. Be assured that Go Squared Ltd. does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within Go Squared Ltd. globally who will safeguard it in accordance with Go Squared Ltd.’s privacy policy. There are also times when it may be advantageous for Go Squared Ltd. to make certain personal information about you available to companies that Go Squared Ltd. has a strategic relationship with or that perform work for Go Squared Ltd. to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfil customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Go Squared Ltd.’s policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our services, or access certain services, offers, and content on the Go Squared Ltd. Network.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
Go Squared Ltd. takes precautions - including administrative, technical and physical measures — to safeguard your personal information against loss, theft and misuse, as well as unauthorised access, disclosure, alteration and destruction.
Integrity of your personal information
Go Squared Ltd. has safeguards in place to keep your personal information accurate, complete, and up-to-date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up-to-date by visiting www.gosquared.com. And you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us via email.
Cookies and other technologies
As is standard practice on many corporate Web sites, Go Squared Ltd.’s web sites uses “cookies” and other technologies to help us understand which parts of our web sites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our web site, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customise your experience and provide greater convenience each time you interact with us.
Privacy questions
If you have questions or concerns about Go Squared Ltd’s customer privacy policy or data processing, please use the appropriate email addresses to contact us. The Go Squared Ltd. Support Team will respond to your inquiry within 30 days.
Go Squared Ltd. may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our Web site along with the updated privacy policy.
The Go Squared Ltd. privacy policy is subject to change without prior notice. By using any site on the GoSquared Network you abide by the terms and conditions stated on: http://www.gosquared.com/legal/terms/ as well as this privacy policy.
All details contained in this privacy policy are correct at the time of writing.
Go Squared Legal, 05/01/2008.
© 2008 Go Squared Ltd. All rights reserved.
