{"id":6526,"date":"2016-05-25T15:15:13","date_gmt":"2016-05-25T15:15:13","guid":{"rendered":"https:\/\/www.gosquared.com\/blog\/?p=6526"},"modified":"2019-11-28T11:34:24","modified_gmt":"2019-11-28T11:34:24","slug":"live-chat-beta","status":"publish","type":"post","link":"https:\/\/www.gosquared.com\/blog\/live-chat-beta","title":{"rendered":"Announcing GoSquared Live Chat (beta)"},"content":{"rendered":"

\"GoSquared<\/p>\n

We\u2019re thrilled to announce the beta of GoSquared Live Chat<\/a> \u2013 an instant, personal and direct line of communication between your team and your customers.<\/p>\n

GoSquared Live Chat enables you to turn more website visitors into signups, gain insightful product feedback and provide delightful customer service.<\/p>\n

Why we\u2019ve been busy building live chat<\/h2>\n

\"Building<\/p>\n

The way most businesses communicate with their customers is broken. It\u2019s a horrible experience for most customers to talk to most businesses. In addition, we believe almost every business could grow faster if they were better at customer communication.<\/p>\n

For years, we\u2019ve been building software to help teams truly understand their customers. When you know your customers, you can make them happy, you can win their loyalty, and you can even encourage them to tell their friends about you.<\/p>\n

But once you understand who a customer is, it\u2019s only natural that you would want to talk to them \u2013 to learn from them, to help them, to delight them.<\/p>\n

GoSquared Live Chat is the natural extension of everything we\u2019ve been working on for years \u2013 to be able to act on the insights and information we already give you.<\/p>\n

We believe GoSquared Live Chat is the best way to convert your website visitors into signups, to turn signups into active users, and to delight your customers with amazing customer service.<\/p>\n

Start acquiring more users instantly<\/h3>\n

Turn more visitors into leads and customers by answering their questions before they leave.
\nLearn more about how GoSquared for marketers<\/a>.<\/p>\n

Gain relevant, timely product feedback<\/h3>\n

Combine numbers and verbal feedback to make smarter decisions on how to improve your product.
\nLearn more about GoSquared for product people<\/a>.<\/p>\n

Encourage users to activate and convert<\/h3>\n

Sales is changing \u2013 it\u2019s not about cold calls and endless emails any more. Turn prospects into customers with friendly, timely and relevant conversations.
\nLearn more about GoSquared for sales<\/a>.<\/p>\n

Provide delightful, personal customer service<\/h3>\n

Make customer support enjoyable for your customers and your agents. Help customers quickly and personally, and leave a smile on their faces without a single \u201cticket\u201d or a second of hold music.
\nLearn more about GoSquared for support<\/a>.<\/p>\n

Getting started is simple<\/h3>\n

GoSquared Live Chat can be enabled for any website by simply copying the GoSquared JavaScript snippet. It\u2019s the same snippet that powers GoSquared Analytics, and it\u2019s tiny so it won\u2019t weigh down your pages. If you\u2019re on the beta and you\u2019re already using GoSquared Analytics, you\u2019ll be able to switch on Live Chat in just a click \u2013 it\u2019s like magic.<\/p>\n

Apply for the beta today<\/h3>\n

This is just the start for GoSquared Live Chat. We\u2019re working on improving GoSquared Live Chat at a tremendous pace, and we\u2019re iterating every day based on the feedback we\u2019re gaining from our customers.<\/p>\n

We\u2019re building the tools to enable you to understand and communicate with your users better than ever. We want to help you grow your customer base with GoSquared Live Chat.<\/p>\n

Live Chat is free while in beta, and you can get set up in just a few minutes.<\/p>\n

Apply for the beta of Live Chat<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

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