{"id":7096,"date":"2017-10-19T11:24:09","date_gmt":"2017-10-19T11:24:09","guid":{"rendered":"https:\/\/www.gosquared.com\/blog\/?p=7096"},"modified":"2019-11-28T11:13:15","modified_gmt":"2019-11-28T11:13:15","slug":"grow-with-events-guide","status":"publish","type":"post","link":"https:\/\/www.gosquared.com\/blog\/grow-with-events-guide","title":{"rendered":"Our 9 step guide to growing your business with events"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/static.gosquared.com\/images\/liquidicity\/17_10_18_events_01@2x.jpg\" alt=\"How GoSquared runs events\"\/><\/p>\n<p>Earlier this year we started running events for the first time \u2013 focused on the SaaS community in London. We call the series \u201c<a href=\"https:\/\/www.gosquared.com\/ldnsaas\/\" rel=\"noopener noreferrer\" target=\"_blank\">LDNSaaS<\/a>\u201d \u2013 featuring stories from the front line of running a SaaS business.<\/p>\n<p>You could call this post \u201cStories from the front line of stories from the front line of SaaS\u201d. This year we&#8217;ve had hundreds of attendees, twelve speakers, and four events \u2013 let\u2019s dive in and share what we\u2019ve learnt so far!<\/p>\n<h2>Why we run our events<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/static.gosquared.com\/images\/liquidicity\/17_10_18_events_02@2x.jpg\" alt=\"How GoSquared runs events\"\/><\/p>\n<p>Following a trip to <a href=\"https:\/\/www.saastr.com\" rel=\"noopener noreferrer\" target=\"_blank\">SaaStr<\/a> at the end of last year, our CEO James came back inspired by the overwhelming sense of community from the number of SaaS-focused events and meetups in San Francisco.<\/p>\n<p>While the SaaS and startup scene is arguably just as busy and exciting here in London, with loads of exciting products and companies popping up all the time, we felt that as a community we could definitely be doing more to highlight and celebrate each other\u2019s successes here in the UK.<\/p>\n<p>Every day we meet smart, hard working, creative people with inspirational stories who are passionate about tech and there is so much we can learn from each other. And that\u2019s how the idea of LDNSaaS was born.<\/p>\n<p>Over the course of this year, we have run four successful events so far and below are just a few lessons we\u2019ve learnt along the way.<\/p>\n<h2>Ensure your event has a sense of purpose<\/h2>\n<p>While the idea of running GoSquared events had been brought up with surprising regularity <a href=\"https:\/\/www.gosquared.com\/blog\/running-a-quarterly-team-day\">at our quarterly days<\/a>, this never went much further than the team unanimously agreeing that it would be great to do so.<\/p>\n<p>And it was only this year that we understood why that might have been the case. The difference this time was that we knew we were doing this for a specific reason, we wanted to meet more of the London SaaS community to share knowledge, experience and stories and just to learn about all the cool companies and products being built.<\/p>\n<h2>Save the date<\/h2>\n<p>It might seem obvious, but it\u2019s important to be realistic with the date for your event.<\/p>\n<p>Can you <em>really<\/em> find speakers, a venue and get a big enough crowd in 2 weeks?<\/p>\n<p>Finding the right venue, that venue being available, making sure the right people are available to speak takes time &#8211; it\u2019s better to leave yourself with more time and use that to ramp up the marketing, than be scrambling to fill the room because you didn\u2019t leave yourself enough time to promote the event across your network.<\/p>\n<p>It\u2019s also worth checking for other events around that time of year to make sure the date you chose doesn\u2019t clash with another industry conference or meetup.<\/p>\n<h2>Get by with a little help from my friends<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/static.gosquared.com\/images\/liquidicity\/17_10_18_events_06@2x.jpg\" alt=\"How GoSquared runs events\"\/><\/p>\n<p>Once you have the venue and the date sorted, you can start thinking about the actual content.<\/p>\n<p>The quality of speakers will be the focal point of your event &#8211; so you need to be sure that the content they share is up to scratch. Make sure you\u2019ve inviting someone to speak for the right reasons, not just because they\u2019re a friend or work for an exciting company; you don\u2019t want someone using your event as a platform to deliver a blatant sales pitch of their product.<\/p>\n<p>It\u2019s always good to invite someone you know will be a quality speaker, whether you or your colleagues have seen them speak before &#8211; it\u2019s always good to know what to expect so use your network wisely. <\/p>\n<p>Your network are also an invaluable source of support when promoting the event &#8211; whether it\u2019s offering a team discount to the company that work on the same floor or giving media and blogger discounts to the right people &#8211; you will always reap the benefits from the personal approach and friendly concessions.<\/p>\n<h2>The power of a plan<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/static.gosquared.com\/images\/liquidicity\/17_10_18_events_05@2x.jpg\" alt=\"How GoSquared runs events\"\/><\/p>\n<p>Yes, this might seem like another boring and obvious one, but don\u2019t underestimate the power of a well thought through plan.<\/p>\n<p>There are a lot of things to bear in mind when running an event, from a timeline of event milestones, marketing emails, speaker deadlines, printing, final presentation reel, AV equipment, food, drinks &#8211; it will make things a lot easier if you have a thorough plan, including a contingency plan for every possible scenario, the more meticulous the better.<\/p>\n<p>Another good idea is to assign specific roles for every member of the team to ensure everyone is clear on what their role and involvement is in the run up and on the day.<\/p>\n<h2>To charge or not to charge<\/h2>\n<p>One of the big dilemmas that we encountered when planning the events is whether to make them free or to charge for tickets. We actually ended up trying both and there are pros and cons to each scenario. <\/p>\n<p>Our first two events were free to attend and they generated a huge amount of interest. We had a lot of signups coming in every day in the run up to the event which expanded our newsletter database and consequently our general marketing outreach.<\/p>\n<p>Unfortunately, though, people\u2019s commitment to free events can be a bit unreliable, so we found it very hard to predict the actual turnout for the evening; which in turn made it difficult to plan food, drinks and space for the evening. <\/p>\n<p>So for our third event in June we decided to experiment with charging a nominal fee for the event just to make sure that people commit to attending. While the number of signups went down considerably &#8211; almost by two thirds (which was terrifying), in reality the number of attendees actually increased.<\/p>\n<p>We don\u2019t charge to profit, but from a practical point of having reasonable expectations of the turnout on the night.<\/p>\n<h2>Give away some swag<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/static.gosquared.com\/images\/liquidicity\/17_10_18_events_03@2x.jpg\" alt=\"How GoSquared runs events\"\/><\/p>\n<p>Who doesn\u2019t love swag? We certainly love a t-shirt or ten!<\/p>\n<p>We always encourage speakers to bring along t-shirts, stickers and any other branded or promotional material to give out to people on the night. It\u2019s a great conversation starter that will make people remember your company and the event in general.<\/p>\n<p>Giving out swag is also a great way to kick off Q&#038;A sessions when no one wants to be the first person to ask the question \u2013 try offering the first three people who ask the question some small rewards.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/static.gosquared.com\/images\/liquidicity\/17_10_18_events_08.gif\" alt=\"SWAG\" style=\"max-width: 400px;\"\/><\/p>\n<h2>Have a social media strategy<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/static.gosquared.com\/images\/liquidicity\/17_10_18_events_04@2x.jpg\" alt=\"How GoSquared runs events\"\/><\/p>\n<p>\u201cSocial media strategy\u201d can often sound like overkill, but it\u2019s surprisingly easy to overlook the importance of having a plan for what is said on social media around your event.<\/p>\n<h3>Assign a social media owner for the evening<\/h3>\n<p>Do people know your company\u2019s and the speakers\u2019 Twitter handles? Are you posting photos of the event live online? Is anyone going to tweet out good quotes from the speakers?<\/p>\n<p>Having someone dedicated to social media on the evening can be tremendously helpful. Others on the team are likely running around greeting people, or doing other roles to ensure the event can run smoothly.<\/p>\n<p>Make sure there is a dedicated person on the team tweeting and taking photos throughout with snippets of content and quotes in order to encourage conversations online and create some buzz around the evening.<\/p>\n<p>You never know who might tune in and end up booking a ticket to the next event!<\/p>\n<h3>Ensure you know the Twitter handles for your speakers<\/h3>\n<p>We always have a Q&#038;A section at our events \u2013 when speakers say profound or amusing quotes, members of the audience are often keen to share what\u2019s being said. Ask for the Twitter handles of your speakers ahead of time so the audience, and your team, can mention them wherever possible.<\/p>\n<h3>Decide on a #hashtag<\/h3>\n<p>We underestimated the importance of a hashtag at our first event, but it\u2019s a surprisingly helpful way to collect all the comments and activity online around the event. Try to nail down a hashtag that\u2019s short and easy to say, and plaster it everywhere you can!<\/p>\n<h2>The morning after the night before<\/h2>\n<p>Almost as important as it is to be super organised in the run up to the event, it\u2019s equally important to have a follow-up plan.<\/p>\n<p>Whether it\u2019s a one-off event or part of a series, there is nothing more valuable to you as an organiser than feedback from your guests. What did they think of the speakers and content? What would they like to hear about next time? And, of course, did they enjoy the event overall?<\/p>\n<p>From suggestions for future speakers to adjustments of timings on the evening to figuring out our best marketing channels for each event &#8211; we learnt and improved so much every time just from asking for honest opinions.<\/p>\n<h2>Be nice!<\/h2>\n<p>Don\u2019t forget to be a good person and say thanks to everyone who helped make the event happen.<\/p>\n<p>A message and a little something to the speakers who dedicated their time and effort, a thank you to the members of your team who made the evening happen, and of course a thank you to everyone who came along on the evening. It wouldn\u2019t have happened without all of them!<\/p>\n<p>Are you thinking about running an event? We\u2019d love to hear about it! Let us know on <a href=\"https:\/\/twitter.com\/gosquared\" rel=\"noopener noreferrer\" target=\"_blank\">Twitter<\/a>!<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/static.gosquared.com\/images\/liquidicity\/17_10_18_events_07.gif\" alt=\"James says hi\" style=\"max-width: 400px;\"\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Earlier this year we started running events for the first time \u2013 focused on the SaaS community in London. We&#8230;<\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1208],"tags":[1159,1262,571,592],"class_list":["post-7096","post","type-post","status-publish","format-standard","hentry","category-marketing","tag-events","tag-ldnsaas","tag-london","tag-marketing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.6 (Yoast SEO v19.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Our 9 step guide to growing your business with events - GoSquared Blog<\/title>\n<meta name=\"description\" content=\"Events are an often overlooked marketing and growth channel for your business. 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