<\/p>\n
“A guy don’t walk on the lot unless he wants to buy.” \u2013\u00a0Alec Baldwin in Glengarry Glen Ross<\/p><\/blockquote>\n<\/iframe><\/p>\n<p>You spend huge amounts of time, effort, and money driving visitors to your website.<\/p>\n<p>But if you’re like most businesses, you ignore those visitors once they’re on your site.<\/p>\n<p>Most tools show summaries and aggregates of the “traffic” to your site, almost encouraging you to forget that behind every “visit” is a real <em>person<\/em>.<\/p>\n<p>It’s crazy. These visitors are often <em>the best source of leads<\/em> for your sales team \u2013 they’re people turning up in your shop, looking to buy.<\/p>\n<p>Being able to see individual visitors on your site is a crucial way to identify and qualify prospective leads and customers.<\/p>\n<p>When you have information such as campaigns, landing pages and referers readily to hand, it’s easier to spot which visitors to convert, and improve conversion rates by engaging them with <a href=\"https:\/\/www.gosquared.com\/live-chat\/\" rel=\"noopener noreferrer\" target=\"_blank\">Live Chat<\/a>.<\/p>\n<p>We’re introducing <a href=\"https:\/\/www.gosquared.com\/crm\/visitors\/\" rel=\"noopener noreferrer\" target=\"_blank\">Visitors<\/a> as part of the GoSquared <a href=\"https:\/\/www.gosquared.com\/crm\/\" rel=\"noopener noreferrer\" target=\"_blank\">People CRM<\/a> for prioritising your sales outreach and improving the conversion of your website.<\/p>\n<p><a href=\"https:\/\/www.gosquared.com\/crm\/visitors\/\" rel=\"noopener noreferrer\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/static.gosquared.com\/images\/liquidicity\/18_02_20_visitors_01\/18_02_20_visitors_02@2x.png\" alt=\"Screenshot of the Visitors view in GoSquared\"\/><\/a><\/p>\n<p>In Visitors, you’ll see every person who’s visited your site during the past 24 hours, along with key information about how they found you, what they viewed, and whether or not you have contacted them.<\/p>\n<p>You can get in touch with anyone in this list – just hit the chat button and they’ll be created as a lead in People CRM. All activity will go into their lead profile, where you’ll also be able to add more information and chat to them across visits.<\/p>\n<p>Next time that big prospect hits your site – you’ll be ready for them.<\/p>\n<p><a href=\"https:\/\/www.gosquared.com\/crm\/visitors\/\" rel=\"noopener noreferrer\" target=\"_blank\">Learn more about Visitors<\/a>, or <a href=\"https:\/\/www.gosquared.com\/join\/crm\" rel=\"noopener noreferrer\" target=\"_blank\">start your free trial now<\/a>.<\/p>\n<p><a href=\"https:\/\/www.gosquared.com\/join\/crm\/\" title=\"Start your trial\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"https:\/\/static.gosquared.com\/images\/liquidicity\/18_02_20_visitors_01\/18_02_20_visitors_03@2x.png\" alt=\"Get Started\"\/><\/a><\/p>\n<p>P.S. Here’s the famous “always be closing” scene from Glengarry Glen Ross in full. Warning \u2013\u00a0the language may not be suitable for all audiences:<\/p>\n<p><iframe loading=\"lazy\" width=\"700\" height=\"400\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/Q4PE2hSqVnk?rel=0&start=228\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>“A guy don’t walk on the lot unless he wants to buy.” \u2013\u00a0Alec Baldwin in Glengarry Glen Ross You spend…<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1586],"tags":[222,563,1348,1116,952],"class_list":["post-7320","post","type-post","status-publish","format-standard","hentry","category-gosquared-updates","tag-conversion","tag-live-chat","tag-proactive-chat","tag-sales","tag-visitors"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.6 (Yoast SEO v19.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Introducing Visitors + Proactive Live Chat - GoSquared Blog<\/title>\n<meta name=\"description\" content=\"Introducing GoSquared Visitors \u2013 see you who's on your website and proactively reach with Live Chat to convert them into customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gosquared.com\/blog\/proactive-live-chat-with-visitors\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introducing Visitors + Proactive Live Chat\" \/>\n<meta property=\"og:description\" content=\"Introducing GoSquared Visitors \u2013 see you who's on your website and proactively reach with Live Chat to convert them into customers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gosquared.com\/blog\/proactive-live-chat-with-visitors\" \/>\n<meta property=\"og:site_name\" content=\"GoSquared Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GoSquared\" \/>\n<meta property=\"article:published_time\" content=\"2018-02-20T11:32:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-11-28T11:06:50+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/static.gosquared.com\/images\/liquidicity\/18_02_20_visitors_01\/18_02_20_visitors_twitter_01@2x.jpg\" \/>\n<meta name=\"twitter:creator\" content=\"@JamesJGill\" \/>\n<meta name=\"twitter:site\" content=\"@GoSquared\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"James Gill\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.gosquared.com\/blog\/#organization\",\"name\":\"GoSquared\",\"url\":\"https:\/\/www.gosquared.com\/blog\/\",\"sameAs\":[\"https:\/\/instagram.com\/gosquaredteam\",\"https:\/\/www.linkedin.com\/company\/go-squared-ltd.\",\"https:\/\/www.facebook.com\/GoSquared\",\"https:\/\/twitter.com\/GoSquared\"],\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.gosquared.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.gosquared.com\/blog\/wp-content\/uploads\/2015\/07\/gosquared.png\",\"contentUrl\":\"https:\/\/www.gosquared.com\/blog\/wp-content\/uploads\/2015\/07\/gosquared.png\",\"width\":1270,\"height\":250,\"caption\":\"GoSquared\"},\"image\":{\"@id\":\"https:\/\/www.gosquared.com\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.gosquared.com\/blog\/#website\",\"url\":\"https:\/\/www.gosquared.com\/blog\/\",\"name\":\"GoSquared Blog\",\"description\":\"Turn visitors into customers.\",\"publisher\":{\"@id\":\"https:\/\/www.gosquared.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.gosquared.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.gosquared.com\/blog\/proactive-live-chat-with-visitors#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.gosquared.com\/blog\/proactive-live-chat-with-visitors#webpage\",\"url\":\"https:\/\/www.gosquared.com\/blog\/proactive-live-chat-with-visitors\",\"name\":\"Introducing Visitors + Proactive Live Chat - 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“A guy don’t walk on the lot unless he wants to buy.” \u2013\u00a0Alec Baldwin in Glengarry Glen Ross<\/p><\/blockquote>\n
<\/iframe><\/p>\n<p>You spend huge amounts of time, effort, and money driving visitors to your website.<\/p>\n<p>But if you’re like most businesses, you ignore those visitors once they’re on your site.<\/p>\n<p>Most tools show summaries and aggregates of the “traffic” to your site, almost encouraging you to forget that behind every “visit” is a real <em>person<\/em>.<\/p>\n<p>It’s crazy. These visitors are often <em>the best source of leads<\/em> for your sales team \u2013 they’re people turning up in your shop, looking to buy.<\/p>\n<p>Being able to see individual visitors on your site is a crucial way to identify and qualify prospective leads and customers.<\/p>\n<p>When you have information such as campaigns, landing pages and referers readily to hand, it’s easier to spot which visitors to convert, and improve conversion rates by engaging them with <a href=\"https:\/\/www.gosquared.com\/live-chat\/\" rel=\"noopener noreferrer\" target=\"_blank\">Live Chat<\/a>.<\/p>\n<p>We’re introducing <a href=\"https:\/\/www.gosquared.com\/crm\/visitors\/\" rel=\"noopener noreferrer\" target=\"_blank\">Visitors<\/a> as part of the GoSquared <a href=\"https:\/\/www.gosquared.com\/crm\/\" rel=\"noopener noreferrer\" target=\"_blank\">People CRM<\/a> for prioritising your sales outreach and improving the conversion of your website.<\/p>\n<p><a href=\"https:\/\/www.gosquared.com\/crm\/visitors\/\" rel=\"noopener noreferrer\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/static.gosquared.com\/images\/liquidicity\/18_02_20_visitors_01\/18_02_20_visitors_02@2x.png\" alt=\"Screenshot of the Visitors view in GoSquared\"\/><\/a><\/p>\n<p>In Visitors, you’ll see every person who’s visited your site during the past 24 hours, along with key information about how they found you, what they viewed, and whether or not you have contacted them.<\/p>\n<p>You can get in touch with anyone in this list – just hit the chat button and they’ll be created as a lead in People CRM. All activity will go into their lead profile, where you’ll also be able to add more information and chat to them across visits.<\/p>\n<p>Next time that big prospect hits your site – you’ll be ready for them.<\/p>\n<p><a href=\"https:\/\/www.gosquared.com\/crm\/visitors\/\" rel=\"noopener noreferrer\" target=\"_blank\">Learn more about Visitors<\/a>, or <a href=\"https:\/\/www.gosquared.com\/join\/crm\" rel=\"noopener noreferrer\" target=\"_blank\">start your free trial now<\/a>.<\/p>\n<p><a href=\"https:\/\/www.gosquared.com\/join\/crm\/\" title=\"Start your trial\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"https:\/\/static.gosquared.com\/images\/liquidicity\/18_02_20_visitors_01\/18_02_20_visitors_03@2x.png\" alt=\"Get Started\"\/><\/a><\/p>\n<p>P.S. Here’s the famous “always be closing” scene from Glengarry Glen Ross in full. Warning \u2013\u00a0the language may not be suitable for all audiences:<\/p>\n<p><iframe loading=\"lazy\" width=\"700\" height=\"400\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/Q4PE2hSqVnk?rel=0&start=228\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>“A guy don’t walk on the lot unless he wants to buy.” \u2013\u00a0Alec Baldwin in Glengarry Glen Ross You spend…<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1586],"tags":[222,563,1348,1116,952],"class_list":["post-7320","post","type-post","status-publish","format-standard","hentry","category-gosquared-updates","tag-conversion","tag-live-chat","tag-proactive-chat","tag-sales","tag-visitors"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.6 (Yoast SEO v19.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Introducing Visitors + Proactive Live Chat - 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![\"Screenshot](\"https:\/\/static.gosquared.com\/images\/liquidicity\/18_02_20_visitors_01\/18_02_20_visitors_01@2x.png\")
<\/p>\n<\/p>\n