Glossary

Email Marketing

Email marketing is a key digital marketing approach that involves sending targeted messages to a group of recipients via email. It’s a powerful tool for businesses to promote products, services, or content, build relationships with customers, and drive engagement and conversions.

Key Components of Email Marketing

  • Targeted Audience: Building and maintaining a list of subscribers who have opted in to receive communications.
  • Content Creation: Developing relevant, valuable, and engaging email content tailored to the audience’s interests and needs.
  • Automation: Using software to schedule and send emails automatically based on triggers or predetermined timelines.
  • Personalisation: Customising email content based on subscriber data to increase relevance and engagement.
  • Analytics and Optimisation: Measuring performance metrics and continually refining strategies for better results.

Types of Email Marketing Campaigns

  • Newsletters: Regular updates on company news, industry trends, or curated content.
  • Promotional Emails: Offers, discounts, or new product announcements.
  • Transactional Emails: Order confirmations, shipping notifications, or account updates.
  • Welcome Series: A sequence of emails to onboard new subscribers or customers.
  • Abandoned Cart Reminders: Emails to encourage users to complete their purchases.

Key metrics for measuring the performance of email marketing include:

  • Open Rates: Analytics tools track the percentage of recipients who open an email, providing insights into subject line effectiveness and overall engagement.
  • Click-Through Rates (CTR): This metric measures how many recipients clicked on links within the email, indicating the relevance and appeal of the content.
  • Conversion Tracking: By setting up goals in analytics tools, marketers can measure how effectively their email campaigns drive desired actions, such as purchases or sign-ups.
  • Campaign Attribution: Web analytics enable marketers to attribute conversions to specific email campaigns, helping to determine the most effective strategies and allocate resources efficiently.
  • Audience Segmentation: Analytics data can be used to segment email lists based on behaviour, preferences, or other criteria, allowing for more targeted and personalised email campaigns.

Climate impact of email marketing

Though not often discussed, email marketing, alongside most digital activities, has an environment impact.

Sending an email campaign can generate up to 26 grams of CO₂ emissions. Processing, sending, receiving, and storing the contents of every email requires energy.

Check out EcoSend for email marketing software that addresses this challenge. EcoSend gives you smaller message formats, easier audience segmentation, lighter signup forms, and more efficient infrastructure to allow marketers to build effective email campaigns while minimising energy use and emissions.