Glossary

Source

A source refers to the origin of traffic to a website. It identifies where visitors are coming from before they land on your site. Understanding sources is crucial for evaluating the effectiveness of various marketing channels and optimising digital strategies.

Common types of sources in web analytics include:

  • Search Engines: Traffic from search results, both organic and paid.
  • Direct: Visitors who type the URL directly or use a bookmark.
  • Referral: Traffic from links on other websites.
  • Social Media: Visitors coming from social platforms like Facebook, Twitter, or LinkedIn.
  • Email: Traffic generated from email marketing campaigns.
  • Advertising: Visitors from paid advertising campaigns, including display ads and PPC.

In UTM parameters, which are widely used for tracking digital marketing efforts, the source is specified using the “utm_source” parameter. For example, in a URL like “www.example.com?utm_source=newsletter&utm_medium=email”, the source is identified as “newsletter”.

Analysing sources helps marketers and website owners to:

  • Identify which channels are driving the most traffic
  • Understand which sources lead to the highest quality visitors (in terms of engagement or conversions)
  • Allocate marketing budgets more effectively
  • Tailor content and user experience based on where visitors are coming from

It’s important to note that the categorisation of sources can vary between different analytics tools. For instance, some platforms might categorise social media traffic as “referral” if it comes from a link in a post, while others might have a separate “social” category.

As digital marketing evolves, new sources may emerge, and the way existing sources are tracked and analysed may change. For example, the rise of mobile apps and voice search has introduced new considerations in how traffic sources are categorised and tracked in web analytics.

To get the most value from source data, it’s crucial to implement consistent and accurate tracking across all marketing channels. This often involves using UTM parameters, setting up proper referral exclusions, and regularly auditing tracking to ensure data accuracy.