People Analytics

The power to understand your customers like never before.

Now it's personal.

People Analytics will transform the way you connect with your users and customers. Put your customer-level data in one intuitive, beautiful and searchable place, ready for anyone on your team to interact with. Start connecting with your users on a personal level.

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They also started with a free trial:

 

Everything about your users in one place.

All your users. All your visitors. All your customers. Every pageview, every action and everything from your billing system, internal databases, and dozens of other services. All together.

 

Real-time event tracking

GoSquared instantly tracks every event triggered by your users, so you can go beyond the pageviews to find out what actions people are taking in your apps.

 

Easy access to properties

From someone's account creation date through to their lifetime value, People Analytics gives you key properties and data points about each user in one place.

 

Stitching across devices

Users can access your apps on their phones, tablets, desktops, and perhaps soon their watches. People Analytics stitches together all user sessions across devices seamlessly.

 

Always in sync

Server-side integrations and modules for all major languages ensure People Analytics is always in sync with your internal databases and systems.

“If only I could find which of our users are thinking of leaving us…”

– Hugh, account management

Search and filter your users and customers instantly with GoSquared People Analytics

Easily find users who are becoming increasingly inactive.

Having all your user-level data in one place opens up new possibilities. Filter your userbase by activity, and spot users who once were active, but have since dropped off the radar.

Reach out to the people you need to.

Once you've found the users you need, People Analytics makes it easy to export your data to use it in other tools.

  • Easily export groups of people in seconds with one click.

  • Export all the data you have on users in one CSV file.

  • Save your set of filters as a Smart Group to check back regularly.

  • Filtering makes it easy to focus on a select few users quickly.

  • Filter by properties and events to slice and dice your data easily.

  • You have the flexibility to define what “active” looks like for you.

“Who tried that feature we rolled out last week?”

– James, product manager

Easily find users based on their interactions with your app.

People Analytics makes it easy to filter your users based on events they have triggered inside your app.

  • Find users based on the number of times they have triggered specific events.

  • Find users who have triggered a specific event recently.

  • Find users who have not triggered a specific event for a long period of time.

  • People Analytics can track both client-side and server-side events making it easy to understand the true activity of your users.

“If only I could see what users were doing before they contacted support…”

– Andrew, customer support

People Analytics turns customers service into customer success.

Instantly find everything you need to know about a user so you're ready to give them the best customer service they've ever had.

It's never been this easy to connect with your users and customers on a personal level.

  • Find users instantly with search in People Analytics.

  • Gain background understanding on each user you speak to with Social Profiles.

  • See which device a user was on before they reached out.

  • Every property and piece of information you need in one place – no more hunting for data.

 

Answers to your FAQs.

Can I try People Analytics before I pay for it?

Absolutely. You can trial People Analytics for free for 14 days. If you’re already a GoSquared customer, you can still start a People Analytics trial.

What is GoSquared?

GoSquared gives teams easier access to information on their visitors, users and customers so that they can build personal and meaningful relationships with them. People Analytics is one of our apps.

How about data privacy?

GoSquared never sells your data. Your data is yours and always has been. You can find out more about our privacy policy in this support doc. If you have any questions, please don't hesitate to ask.

Can I export my data?

You can export data with People Analytics at any time by hitting the “Export” button. This instantly creates a CSV file that you can import into a spreadsheet.

Get started for free