Automation Pricing FAQs
Last updated: 20th May, 2020
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A profile is a contact or customer that you choose to store in the GoSquared Customer Data Hub. You can see their information and what they’ve been browsing. A profile may be created when somebody registers for your service (becomes a customer), or when a visitor starts a Live Chat conversation with you.
The GoSquared Suite plan allows you to share access to your project with as many team members as you like – for free.
You can get in touch with a member of the GoSquared team via live chat and they will enable it right away.
The Suite plan has a fair use policy of 20 emails per profile per month. If you exceed that you will be better suited to our Enterprise plan.
A member of the GoSquared team will contact you to let you know. You’ll have the opportunity to upgrade to our Enterprise plan or wait until your monthly cycle renews.
A project is an individual website, store, or app you wish to install GoSquared on.
The GoSquared Suite plan allows you to set up unlimited projects.
When you’ve exceeded the limits of your Suite plan, you will not be able to access the platform until your cycle resets or you upgrade.
You can raise your limits right away by upgrading your account - see our plans.
If your card is declined, we will attempt to retake the payment over the next 14 days to give you a chance to rectify the payment. If you payment fails after this, we will automatically cancel the subscription and downgrade you to our free plan.