Information about Legacy Plans
Last updated: 12th November, 2018
This is the plans and pricing information for customers that started their GoSquared subscription before September 29th 2017.
Note: Legacy plans are not available to new customers, please see our up-to-date pricing information.
If you're currently on a legacy plan and would like to move to our new plans – please contact us.
How our legacy plans worked
GoSquared is a monthly subscription service that automatically renews each month. Every plan included:
- An unlimited number of team members/agents
- Installation on an unlimited number of projects (sites/mobile apps)
- Full use of the GoSquared Tracking and Reporting APIs
Legacy plans are charged based on how many datapoints (Analytics) you track and how many customer profiles (People CRM & Inbox) you have stored.
Your bill is calculated by adding up the total usage across every site/project that you have GoSquared installed on.
Legacy Pricing FAQ
Our legacy pricing had 2 usage concepts, datapoints (used for Analytics) and profiles (used for People CRM and Inbox).
Analytics
- What is a datapoint?
- How many datapoints am I using? – you will see usage meters appear in the sidebar of your account if you are close to going over them.
- Free vs Premium
- Datapoint usage pricing scale
- What happens if I go over my limits?
People CRM & Inbox
- What is a profile?
- How many profiles am I using? – you will see usage meters appear in the sidebar of your account if you are close to going over them.
- Free vs Premium
- Profile usage pricing scale
- What happens if I go over my limits?
Legacy Analytics plans – datapoint usage
Analytics plans are based on monthly datapoint usage. Datapoints power the:
- Now dashboard – real time analytics
- Trends dashboard – historical analytics
- Ecommerce dashboard – revenue analytics
What is a datapoint?
A datapoint is a single pageview, event or transaction. For example if you track 5 pageviews, 3 events (e.g. button clicks) and 2 transactions – combined you will have used 10 datapoints.
Analytics pricing tiers
Below is a table outlining all the legacy pricing tiers for GoSquared Analytics. The price was based on the total usage combined across every site/project that you have GoSquared installed on.
| Monthly Datapoints | Price (USD) |
|---|---|
| 1000 | FREE |
| 100,000 | $29 |
| 200,000 | $40 |
| 300,000 | $48 |
| 400,000 | $55 |
| 500,000 | $61 |
| 600,000 | $67 |
| 700,000 | $72 |
| 800,000 | $77 |
| 900,000 | $81 |
| 1,000,000 | $85 |
| 1,500,000 | $103 |
| 2,000,000 | $117 |
| 2,500,000 | $130 |
| 3,000,000 | $142 |
| 3,500,000 | $153 |
| 4,000,000 | $162 |
| 4,500,000 | $172 |
| 5,000,000 | $180 |
| 6,000,000 | $196 |
| 7,000,000 | $211 |
| 8,000,000 | $224 |
| 9,000,000 | $237 |
| 10,000,000 | $249 |
Legacy People CRM and Inbox plans – profile usage
CRM and Inbox could be used independently of Analytics. Legacy CRM plans are charged based on the total number of profiles (contacts) that you have stored in the People dashboard. This is totalled across all of the site/projects that you use People CRM or Inbox on.
What is a People profile?
Profiles are a way of storing detailed history and information about your users on an individual level. Profiles are not created for anonymous visitors, unless they start a Live Chat conversation with you.
- Identified profiles – after installing People CRM, for every new visitor that you identify (i.e. when they login, register, join a mailing list etc.) a profile will be created for them. All their future sessions, activity and Chat history will be tracked against their profile.
- Anonymous Chat profiles – when an anonymous visitor starts a Chat conversation with you, a profile is created to store their chat history. If this user eventually signs up for your service, their Anonymous Chat profile is automatically merged into their new Identified Profile.
You can also delete profiles at any time.
CRM and Inbox profile tiers
Below is a table outlining all legacy pricing tiers for GoSquared Inbox and People CRM.
| Total Profiles | Price (USD) |
|---|---|
| 100 | FREE |
| 1,000 | $49 |
| 1,100 | $52 |
| 1,200 | $55 |
| 1,300 | $58 |
| 1,400 | $61 |
| 1,500 | $65 |
| 1,600 | $68 |
| 1,700 | $71 |
| 1,800 | $74 |
| 1,900 | $77 |
| 2,000 | $79 |
| 2,500 | $85 |
| 3,000 | $89 |
| 3,500 | $95 |
| 4,000 | $99 |
| 5,000 | $109 |
| 6,000 | $119 |
| 7,000 | $129 |
| 8,000 | $139 |
| 9,000 | $149 |
| 10,000 | $159 |
| 15,000 | $233 |
| 20,000 | $310 |
| 25,000 | $245 |
| 30,000 | $294 |
| 35,000 | $343 |
| 40,000 | $392 |
| 45,000 | $441 |
| 50,000 | $490 |
| 60,000 | $588 |
| 70,000 | $686 |
| 80,000 | $784 |
| 90,000 | $882 |
| 100,000 | $980 |