WHMCS Analytics

Last updated: 20th February, 2019

Screenshot of WHMCS homepage

If you want to add real-time web analytics and Live Chat to your WHMCS website? You've come to the right place – this guide will show you how to get set up with GoSquared Analytics and Live Chat for your WHMCS website.

Install the GoSquared module for WHMCS

Michael Kinder of Hostbend has kindly made a module for WHMCS that enables you to easily add GoSquared to your site and track your users. To start download the module contents

Requirements

You must be running v5.3 or higher of WHMCS.
You’ll also need a GoSquared account.

Install GoSquared Analytics and Assistant

Screenshot of GoSquared Analytics Now dashboard

Download the module contents.
Extract the contents of the Zip file and add the folder into the root directory of your WHMCS installation.
In WHMCS, go to Setup > Addon Modules.
Find GoSquared WHMCS Module in the list and click the Activate button.
Once activated, go back to the module on that screen and click the Configure button.
Copy and paste your GoSquared JavaScript Snippet, Site Token, and API Key into the provided boxes.
Hit the Save Changes button.

Supported WHMCS Event Tracking

Invoice Paid
Quote Accepted
Late Fee Added
Invoice Payment Added
Cancellation & Refund Request Received
Invoice Cancelled
Invoice Created
Invoice Refunded
Quote Created
Quote Status Updated
Cancellation Request Received
Failed Fraud Check
Passed Fraud Check
Service Deleted
Activated as Affiliate
Logged In
Logged Out
Ticket Closed
Ticket Opened
Ticket Opened (by Admin)

Frequently Asked Questions

Is the WHMCS module free to use?

Yes – you can download and install the WHMCS module for free. You may need to pay for WHMCS and GoSquared depending on current pricing of both platforms.

How long does it take to see data in GoSquared after installing?

All data in GoSquared is real-time, so when you install the GoSquared JavaScript Snippet on your WHMCS website, you should see data flow into your GoSquared Analytics dashboards instantly. To test your installation, try opening your WHMCS website in a private browsing window, and then check GoSquared again. If you continue to experience issues, double check the steps here and reach out to us if you have any questions.

Integrations