Forgotten Password/Email

Last updated: 15th September, 2020

Forgot your password?

If you have forgotten your password, you can send a re-set message to your account email. Simply follow the steps below:

You will be sent an email with a link where you can set your new password. You will then be logged in again.

If you've forgotten your email, please contact us and include the details of the website(s) you signed up to track.

NB. It is best-practise to include a brief pause in between attempts to re-set your password.

If you still can't sign in and you're sure that your password and email are correct, please contact us so that we can investigate further.

➡️➡️ Next Steps

Go a step further and add Two-Factor Authentication to your account for extra Security! Click here to find out how.