WordPress Analytics and Live Chat
Last updated: 14th May, 2019
The official GoSquared plugin for WordPress and Gravity Forms integration.
Note: The plugin is not supported by the premium wordpress.com managed hosting service.
It enables these features:
- People CRM - via the WordPress
- Live Chat Assistant
- Gravity Forms - lead capture into GoSquared
Installing the WordPress Plugin
This plugin is not supported by the premium wordpress.com managed hosting service.
- WordPress 4.2.0 or higher
- A GoSquared account
Sign in to your WordPress admin panel. Navigate to the plugins tab on the left sidebar and select add new.
Search for 'GoSquared Official' and then select install now below the title of the GoSquared plugin. Alternatively you can find it here.
Wait for the install process until it displays a success page. Click the activate plugin link.
Now you'll need to configure the plugin. On your WordPress Admin panel, go to the left sidebar, click Settings > GoSquared.
Copy and Paste your GoSquared Project Token (it starts with
GSN) into the Project Token field and click 'Save Changes'. You'll find your Token in the 'Setup Guide' under the Install WordPress plugin option.
- In your WordPress settings you can optionally check the box to enable user tracking. This is useful if you have a login system on your site and you want to track your registered users on an individual level.
Next you'll need to track your first pageview to verify everything is working. Open your site in a new tab and refresh the page a couple of times.
Then head back to GoSquared to pass the Installation check here which will unlock your analytics dashboards.
If you have the Gravity Forms plugin installed and would like to capture leads into GoSquared when a Gravity form is submitted, you just need to enable to integration in your WordPress settings.
In your WordPress Admin page, browse to Settings > GoSquared and enable the 'enable gravity forms integration' checkbox.