Frequently Asked Questions about Analytics
Last updated: 18th June, 2018
Can’t find an answer? Just click the Live Chat button in the bottom right hand corner of the page.
All analytics services track and summarise data in different ways. GoSquared aims to be as accurate as possible, and includes some advanced methods for understanding the time visitors spend on your website with dramatically more precision than other analytics services. Learn more about differences between Google Analytics and GoSquared.
Absolutely! You can use GoSquared on any website you have control of, and it works seamlessly alongside anything else you have running.
GoSquared lets you block bots (like the Google Bot for example) and selected IP addresses to prevent them from showing up in your dashboards or using Assistant Live Chat widget on your site. Learn more about blocking visitors, bots, and IP addresses.
If you’ve forgotten your password you can reset it by entering the email address associated with your account on the reset your password screen.
If you do not know the email address associated with your account, please email us on firstname.lastname@example.org with details of the website you are using GoSquared with.
If you continue to have problems signing in to your account, please email us on email@example.com and we will investigate.
Every new GoSquared account starts on the GoSquared Free Tier. If you reach the limits of the Free Tier plan or would like to make use of premium features, you’ll need to upgrade to a paid plan. Learn more about choosing the right plan.
GoSquared is built on robust and flexible infrastructure, handling analytics for some of the largest websites on the planet. For individual sites processing billions of datapoints, or if you have any specific questions about scaling, learn more about GoSquared for Enterprise.