Assistant

Help your visitors help themselves with GoSquared Assistant.

• Getting Started with Assistant

  Video Guide: How to Install Live Chat Assistant (Part 1) How to: Add the GoSquared Snippet & activate your Live Chat widget Customise your Live Cha…

• Assistant Appearance

  You can customise the messaging experience so that it matches your own brand and style. Your Agent Profile Setting your agent name and photo(avatar) p…

• Conversion Reports

  GoSquared keeps track of how many visitors convert to leads on your website. Whenever a visitor submits their email address through Assistant, GoSquar…

• How to hide Assistant on specific pages

  Perhaps you're using one GoSquared Analytics code for your marketing site, blog and app and you only want to have Assistant enabled in your app. This …

• Lead Capture

  Lead Capture enables you to capture a new visitor's email address via the Assistant and automatically add them to your Contacts. This means you can ea…

• Out-of-Office

  😴 You can’t be on Chat every hour of the day – set up Out-of-Office to handle those times when you and the team are out living life or getting some s…

• Response Times

  😤 There's nothing more frustrating for a visitor than sending a message and not knowing how long to wait for a response. Being honest with your users…

• Why is Assistant not showing on my website?

  This article is to help troubleshoot issues with the Assistant button showing up on your website. Assistant requires that the GoSquared code is instal…

• Advanced Assistant Customisation

  💡 These Assistant options allow you to customise the behaviour of the Assistant using extra code. These options will require the skills of a develope…