Automation
Send the right message at the right time, automatically.
Getting Started with Automation
GoSquared Automation is the easiest way to send the right message to to the right person at the right time, on any channel. GoSquared Automation is a …
Chat Prompts
Use Chat Prompts to proactively convert new visitors into leads while they are browsing your site. For example, want to know why a user is hesitating …
Automated Messages
Automated Messages are messages that get delivered through Assistant when a user matches a certain criteria or performs a specific action. How are Au…
Broadcast Messages
Broadcasts are one-off messages you can send to your contacts via email or in-app message. The more relevant and focused your message is, the more lik…
Sequences
Sequences are an extremely powerful way to send a series of messages with a shared goal to your users. Currently available on beta You can create sequ…
Migrating email campaigns from another provider
If you’re already using another provider to send emails to your users, it’s likely you can migrate to GoSquared easily. When setting up your Messages …
Send email from your own domain
Your contacts are far more likely to pay attention to your emails when they come from your own email address like: carl@yourcomany.com. Out of the box…
Personalise Messages with Variables
Messages that are personalised to their recipients are far more likely to be read and acted on. Variables make it easy to personalise your messages wi…
Privacy and Terms for Automation (Beta) and Sequences (Beta)
Additional data processors to those stated in the standard GoSquared Terms, Privacy Policy and Subprocessors list are as follows: SparkPost - for sen…
How to write a great subject line
Good subject lines make the recipient want to open your email. Good subject lines also ensure a recipient doesn’t feel conned when they do open your e…
Unsubscribing in GoSquared Automation
When GoSquared sends email to your customers from Sequences, Automated Messages, and Broadcasts, the emails include an unsubscribe link. Your users ar…
What is click tracking?
Click tracking shows you the number of people who clicked through from any links in your messages – whether they’re sent via email or in-app. In addit…
Plaintext versions of HTML email
Setting the plaintext version of an HTML message Setting a plaintext version of your email ensures that email clients can correctly display previews o…
Requirements - HTML email
Unsubscribe Link Every email should contain an unsubscribe link, giving the recipient control over emails they receive. Therefore, emails are only con…
Who clicked my email? Subscriber lists in Automation
Subscriber lists show you who has received, opened, clicked, unsubscribed or bounced your emails sent through Automation. When you create a Sequence …