Deep Dive - Engage
Send the right message to the right person at the right time.
Getting Started with Engage
GoSquared Engage is the easiest way to send the right message to to the right person at the right time, on multiple channels. Engage is designed to ma…
Engage FAQs
1) What is included in GoSquared Engage? When you subscribe to a plan including GoSquared Engage, you will get access to our intelligent Prompts, Auto…
Prompts
🎯 This article will show you how to use Prompts to proactively convert new visitors into leads while they are browsing your site. Sections Covered …
Broadcast Messages
🗣️ Broadcasts are one-off messages you can send to your contacts via email or in-app message. What can Broadcasts be used for? Perhaps you want to …
Automated Messages
Automated Messages are messages that get delivered through the GoSquared Assistant when a user matches a certain criteria or performs a specific actio…
Choosing where replies to your Messages go
Choosing where replies to your Messages are sent When sending any message with GoSquared, by default, replies from contacts you send your message to w…
Options for sending messages from GoSquared
Options for sending messages from GoSquared 📬 Sending messages from GoSquared Engage 🗣️ Sending messages from GoSquared Inbox Sending messages f…
Engage Reports
What are Engage Reports? 🎓 Monitoring the ongoing performance of your GoSquared Automations is crucial to maximising your user engagement. World-cl…
Sequences
Sequences are an extremely powerful way to send a series of messages with a shared goal to your contacts. You can create sequences, add messages, and …
Migrating email campaigns from another provider
If you’re already using another provider to send emails to your users, you can migrate to GoSquared easily. When setting up your Messages and Campaign…
Personalise Messages with Variables
Messages that are personalised to their recipients are far more likely to be read and acted on. Variables make it easy to personalise your messages wi…
Send email from your own domain
👀 Your contacts are far more likely to pay attention to your emails when they come from your own email address like: carl@yourcomany.com. Out of the…
Unsubscribing and Resubscribing contacts
Unsubscribing a Contact 👉 If you would like to manually unsubscribe your own contacts from one of your Sequences, head over to our article here. Wh…
What is Click tracking?
👀 Click tracking shows you the number of people who clicked through from any links in your messages – whether they’re sent via email or in-app. In a…
Plaintext versions of HTML email
Setting the plaintext version of an HTML message Setting a plaintext version of your email ensures that email clients can correctly display previews o…
Adding Buttons to Messages
How to add Buttons to Messages in GoSquared You can add multiple Buttons anywhere within GoSquared’s Messages, Broadcasts & Sequences. Buttons are cli…
Editing a Shared Sender Profile
How to setup a Shared Sender Profile in GoSquared There are two types of Sender Profiles in GoSquared. Individual Sender Profile - How an employee re…
The GoSquared HTML Email Builder
Want to craft aesthetic, impressive HTML emails to engage your customers? ✋ Don’t know how to write HTML? 😩 No code, no problem! ✅ Use our free HTML…
Editing an Individual Sender Profile
How to edit an Individual Sender Profile There are two types of Sender Profiles in GoSquared. Individual Sender Profile - How an employee represents …
Requirements - HTML email
Unsubscribe Link Every email should contain an unsubscribe link, giving the recipient control over emails they receive. Therefore, emails are only con…
Migrate from MailChimp
Migrating your Mailchimp audience to GoSquared. Log into Mailchimp and locate your audience. Select the name of the audience you’d like to export …
How GoSquared processes email bounces
How does GoSquared Engage classify email bounces? When you send email messages from our Engage platform, some emails to certain users may ‘bounce’. Th…
Migrate from Drip
Migrating your Drip People to GoSquared. Log into Drip and go to People. Use the filter to create the segment you’d like to export, or leave the f…
Privacy and Terms for GoSquared Engage
Additional data processors to those stated in the standard GoSquared Terms, Privacy Policy and Subprocessors list are as follows: SparkPost - for sen…