Automation
Send the right message to the right person at the right time.
Getting Started with Automation
GoSquared Automation is the easiest way to send the right message to to the right person at the right time, on multiple channels. Automation is design…
Prompts
This article will show you how to use Prompts to proactively convert new visitors into leads while they are browsing your site. NB. If you are having …
Broadcast Messages
Broadcasts are one-off messages you can send to your contacts via email or in-app message. What can Broadcasts be used for? Perhaps you want to tell …
Automated Messages
Automated Messages are messages that get delivered through the GoSquared Assistant when a user matches a certain criteria or performs a specific actio…
Sequences
Sequences are an extremely powerful way to send a series of messages with a shared goal to your contacts. You can create sequences, add messages, and …
Choosing where replies to your Messages go
Choosing where replies to your Messages are sent When sending any message with GoSquared Automation, by default, replies from contacts you send your m…
Migrating email campaigns from another provider
If you’re already using another provider to send emails to your users, you can migrate to GoSquared easily. When setting up your Messages and Campaign…
Personalise Messages with Variables
Messages that are personalised to their recipients are far more likely to be read and acted on. Variables make it easy to personalise your messages wi…
Send email from your own domain
Your contacts are far more likely to pay attention to your emails when they come from your own email address like: carl@yourcomany.com. Out of the box…
Privacy and Terms for Automation (Beta) and Sequences (Beta)
Additional data processors to those stated in the standard GoSquared Terms, Privacy Policy and Subprocessors list are as follows: SparkPost - for sen…
Unsubscribing contacts
When GoSquared sends email to your customers from Sequences, Automated Messages, and Broadcasts, the emails must always include an unsubscribe link. Y…
Plaintext versions of HTML email
Setting the plaintext version of an HTML message Setting a plaintext version of your email ensures that email clients can correctly display previews o…
What is click tracking?
Click tracking shows you the number of people who clicked through from any links in your messages – whether they’re sent via email or in-app. In addit…
Automation Pricing FAQs
Can’t find an answer? Just click the Live Chat button in the bottom right hand corner of the page! What is included in GoSquared Automation? When you…
Editing a Custom Sender Profile in GoSquared
How to setup a Custom Sender Profile in GoSquared GoSquared Automation offers individual Team members the ability to personalise which information to …
Requirements - HTML email
Unsubscribe Link Every email should contain an unsubscribe link, giving the recipient control over emails they receive. Therefore, emails are only con…
Who clicked my email? Subscriber lists in Automation
Subscriber lists are your metrics for your automations sent through GoSquared. These show you who has been subscribed to your automation. They will de…
How to send messages from a personalised email address
How to send messages from a personalised email address When you first sign up with GoSquared, your email address may appear as a variation of ‘firstna…
Migrate from MailChimp
Migrating your Mailchimp audience to GoSquared. Log into Mailchimp and locate your audience. Select the name of the audience you’d like to export …
Migrate from Drip
Migrating your Drip People to GoSquared. Log into Drip and go to People. Use the filter to create the segment you’d like to export, or leave the f…