Playbooks

Learn how to grow your business with GoSquared.

• Customer Engagement - Monitor the custom Status of your users in real-time

  ✋ Your users’ Engagement status defines the overall health of a client account. Highly engaged users make great use of your features, regluarly acces…

• Customer Engagement - Segmented Onboarding Sequences

  🎓 Combine GoSquared custom events with Sequences to engage new signups with intelligent, targeted onboarding Sequences; ensuring they are set up for …

• Customer Engagement Workshop

  📽️ Check out this recording of our Customer Engagement workshop with Chris, Customer Success Lead at GoSquared. Topics addressed: 1️⃣ Why is Custom…

• Customer Engagement - Onboard, Engage, and Retain with Milestone Messaging

  How to use Milestone Messaging to onboard, engage, and retain new sign-ups When a user signs-up to your product or service for the first time, they’re…

• Acquiring leads with GoSquared

  We believe that leads are nurtured through getting to know them better. Not by tricking them, or making a hard sell. Understanding who your visitors a…

• Automating lead notifications via Slack and Email

  Your Sales Team may have collected a large database of leads over time, but it can be difficult to gauge the correct time to follow up. Running email-…

• Hot N' Cold Leads 🔥

  🎯 Discover & Convert Hot Leads Any visitor to your website is a potential customer. Especially if they have visited more than a few times, scouted y…

• Hot N' Cold Leads 🥶

  ❄️ Identify & Re-Engage Cold Leads According to a study released by Episerver, 92% of consumers visiting a website for the first time are not yet rea…

• Building relationships with your contacts

  If we want to help you create a long-term, sustainable business, with a great reputation for customer satisfaction. We can’t do this without a focus o…

• Safeguarding your business from silent-churn

  Churn is toxic to business-health. It’s frustrating to spend time, effort and resources attracting prospects, negotiating contracts, onboarding new cu…

• Closing deals faster

  Closing deals is really all about personalisation. Are you surprised to read that? You shouldn’t be. We can’t emphasise this enough: personalisation i…

• Setting up your first Prompt

  97% of website visitors don’t convert. Imagine; a CEO of a company in your target-industry is browsing your subscription options. They like what they’…

• Delivering outstanding customer service

  Spot customers who are a churn risk Set up a Smart Group based on the ‘last active’ filter to identify customers who haven’t used your platform in the…

• Up-sells & Testimonials 💸

  🔎 Identifying cheerleader clients for up-sells & testimonials Up-sells are key to helping your customers win. By identifying which of your users are…

• Writing an actionable email

  This actionable guide will help you to send personalised, purposeful emails to your customers and potential customers. Start here to send more effecti…

• Writing a great subject line

  Good subject lines make the recipient want to open your email. Good subject lines connect with the content of your message, to ensure the recipient do…