Switch From Intercom
So long, Intercom.
If you like Intercom, you might just love GoSquared.
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Thousands of amazing companies trust GoSquared for their growth.
It can be pretty boring. Expecting and receiving the same result over and over, month in and month out. Nothing changing. Same old, same old.
But not always.
When it comes to pricing for SaaS software, sometimes boring is good. You want it to be an afterthought. Something that you expect each month, that is fair, constant and far exceeds the value you get from the software. You don't want the feeling that anything unwelcome is going to creep up on you, like a distant relative at a family gathering about to ask you for a favour.
At GoSquared, we strive to keep our pricing as constant and fair as possible. We want your team to get the most usage out of GoSquared and won't penalise you for it, so we don't charge for additional agents or sites.
We don't move goalposts or change definitions. What you see is what you get, predictable, month in, month out. Same old, same old.
GoSquared: simple, fair pricing with no surprises.
The word "support" has become synonymous with being placed in a queue, assigned a ticket, and being responded to in a timely fashion by a rather unhelpful bot.
At GoSquared we think about support differently.
We know that in order for anyone to succeed they need support along the way. Like the coach that supports an athlete or mentor that supports an entrepreneur. We aim to offer that kind of support to help you succeed and your SaaS business grow.
Over the past 14 years, we have worked with hundreds of SaaS companies all with unique challenges and goals. We love to support our customers with the help, advice, and insight we've learned along the way. We want to understand each and every one of our customers, the problems they are looking to solve and make sure we can help them deliver on their objectives.
But you don't have to take our word for it...
Well if you've gotten this far, we're at the nuts and bolts of it. You're not really looking for an alternative though are you? You're wanting an improvement - we need to make sure we deliver on some core objectives for your SaaS business. So here we go....
98% of website visitors leave without converting. You'll convert more sign ups from your marketing site with our bot Prompt messages. These let you target that user at the perfect time to push that lead over the final hurdle of consideration and avoid them becoming another statistic.
You'll significantly improve your user onboarding and activation with our real time in-app messaging. You can easily target users at any stage of onboarding to get them to complete key onboarding tasks. Our unique automatic user tracking means there is no messy setup or additional snippets needed. Less friction for you and your users.
Targeted communication just performs better. It's as simple as that. Whether it’s focused welcome campaigns based on your user’s specific use case or targeted Churn Prevention to re-engage your high value users, targeted email will positively impact your bottom line metrics.
GoSquared lets you segment your users for your campaigns into 'Smart Groups.' Groups that we monitor and update in real time so you'll never have another irrelevant message go out to another user. More targeted, more relevant, less unsubscribes.
It's rare for a SaaS company to want you to use a feature less - but hear us out. We're big believers that everyone prefers informed conversations. Getting to the solution the quickest way possible is also the quickest way to improve your customer satisfaction and NPS score.
Our user level analytics allows you to fast track user issues before you've even started the conversation. Figure out where they've been stuck, what they've tried before and then give them the best possible solution right away. You and your customers will both spend less time on our chat, which we actually think is pretty cool.
We thought about this. A lot. We asked ourselves one question. How can we remove any of the friction of migrating across? Like a good SaaS company we answered the questions by building.
With one click you can migrate across all of your Intercom contacts, conversations and analytics directly to GoSquared.
What about setting up GoSquared?
Getting set up with GoSquared takes minutes. One of the great things about GoSquared is once you are integrated, everything just works.
If you need it, we have fantastic support documentation, a live chat support team, we're even happy to hop on a call to support you through the setup (we're serious about that support thing!)
GoSquared has been in business since 2006. We’re a profitable Software as a Service business based in the heart of London, with a rapidly growing customer base of thousands of businesses of all shapes and sizes.
Some companies have chosen to raise huge amounts of VC money to bolster their growth and reputation, but we believe in building a sustainable, reliable business that’s here for the long run.
We wouldn’t be here without the trust and loyalty of our customers. Data privacy and security are central to everything we do at GoSquared.
We’re fully compliant with the GDPR, we have multiple independent certifications to verify our data security and privacy practices, and we’re continually working to ensure we have industry leading data security and privacy.
Thousands of people actively use GoSquared every day to grow their business – from seeing how their marketing is performing with GoSquared Analytics, to capturing leads on their website with Live Chat, to communicating with users at scale using Marketing Automation.
GoSquared is used by businesses of all shapes and sizes – from one-person start-ups to Fortune 500 businesses and multi-thousand person organisations. Our customers include J.P. Morgan, Whole Foods, Macmillan, and thousands more.
We’re sorry that this is our first ever encounter, but we’re thrilled you’re finally here.
We’ve been around a long time, but we’ve always had a humble approach in the way we conduct business – we’ve always opted to keep our heads down and work hard on building the best product we possibly can, rather than shouting from the roof tops at every opportunity.
GoSquared integrates directly with the services you already use including Salesforce, Slack, Zendesk, and MailChimp, and with thousands more via Zapier.
Customer satisfaction. We go further for our customers.
We’ve been in business for more than a decade.
People who use GoSquared every day to grow their business.
Platform uptime. We obsess over stability and reliability.