Get GDPR Ready.

Get ready for the GDPR with GoSquared.

The European Union’s General Data Protection Regulation (GDPR) protects the fundamental right to privacy and the protection of personal data for people in the European Union.

GoSquared services will comply with the GDPR when it becomes enforceable on May 25, 2018.

Protecting our customers’ information and their users’ data is our number one priority at GoSquared. As a data controller and processor we are ensuring our compliance with the GDPR.

We have also been reviewing our products and practices so we can help our customers fulfil their own requirements under the GDPR.

GoSquared GDPR roadmap

  • CompleteObtain Cyber Essentials Security certification.

  • CompleteThoroughly research the areas of our product and business impacted by GDPR.

  • CompleteAppoint a Data Protection Officer.

  • CompleteDevelop a strategy and guidelines for how to address the areas of our product impacted by GDPR.

  • CompletePerform necessary changes to the platform.

  • CompleteEvolve our internal processes and procedures.

  • CompleteThoroughly test all changes under the GDPR.

  • In ProgressRewrite our Data Protection Agreement.

  • In ProgressCommunicate our compliance.

Data portability solutions and data management tools

In accordance with the GDPR legislation, we've built the following compliance related tools:

Profile Deletion API

We've introduced an update to our Deletion API with the option to "blacklist" a profile from GoSquared People CRM. This enables our customers to respond to user requests to permanently delete personal information, such as names and email addresses, from their GoSquared account.

The update to the Deletion API also prevents the profile from being sent to any third party services connected to GoSquared, as well as preventing the profile from being re-tracked and re-appearing in GoSquared.

Personal Data Export

Under the GDPR legislation, customers and users of GoSquared can request an export of all personally identifiable information associated with their account.

To request a data export, please contact dpo@gosquared.com.

Frequently asked questions

Where does GoSquared store its data?

Our infrastructure is powered by Amazon Web Services (AWS) who take security and compliances very seriously. Our services are hosted in AWS' US East region.

Does GoSquared have any certification for data protection?

We've already successfully completed the Cyber Essentials certification to identify the fundamental technical security controls needed to defend against internet-borne threats.

We're working towards a certification to outline our compliance with the GDPR and expect to have this before May 2018.

Cyber Essentials certification badge

Stay updated

As an organisation, we're committed to making sure our users and customers feel safe and secure using our platform.

This page will be revised to reflect GDPR-related information and progress that we're making towards becoming compliant.

If you have any further questions please don't hesitate to get in touch with us on GoSquared Live Chat or by emailing us on dpo@gosquared.com.

Get the GDPR Help Sheet

GDPR Help Sheet

Turn visitors into customers.

Find out how GoSquared will help you with GDPR compliance.

Book a Demo