Today we’re pleased to announce that the GoSquared SDK is no longer just about tracking, it now includes GoSquared Live Chat right out of the box.
This means that your users can get in touch with you with just one tap. Your support agents can then have the full history of that user at their fingertips, such as what version of the app they’re currently running.
Finally no more endless email back-and-forths, your customers get a fluid experience, and your support agents can handle more conversations at one time.
Just as easy to use as before
The SDK is still just as easy to use, both Swift and Objective-C are supported. If you’re using CocoaPods, it’s as simple as running pod update.
For example, if you’ve written your app in Swift, to open Live Chat in your app simply add:
@IBAction func buttonWasTapped(sender: AnyObject) {
self.gs_presentChatViewController();
}
You can also display the number of unread messages or show in-app notifications for new messages.
Getting Started
If you’re an existing user of the SDK please check our updated documentation.
If you’re new to GoSquared and would like to find out how we can help your business, then make sure to check out gosquared.com. We have a free trial period and of course if you have any questions you can ask us via Live Chat!
