We recently wrote about the benefits of doing all-hands live chat, and we felt there was more to the topic than a post could cover, so we sat down with Sinead McSweeney, head of sales at GoSquared, to learn more.
In this episode, Sinead and James discuss the reasons why we we started doing all-hands live chat, the challenges of implementing it across the team, and offer some tips and advice for how to try all-hands live chat in your own team.
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