How to collect NPS customer feedback and share it with you team
NPS feedback is a great way to understand what your customers are thinking. But it's more than just a number. Learn how to create action from feedback.
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Guide to using a CRM with email automation: the best triggers for the biggest impact
A CRM with email automation can help you keep in contact with your best leads, your new customers, and your long time customers using custom messaging.
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Success comes to those who understand their customers
The success of your customers is vital for the success of your own business. Understand how to serve your customers better, by knowing them better.
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How and why we do all-hands live chat
Episode 2 of the GoSquared Podcast with Sinead McSweeney
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What does a sales engineer do?
An introduction to the most impactful sales role in SaaS
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Why you need a customer success statement (and how to craft one)
Knowing what makes your customers succeed impacts every function on the team
