Customer Success

In this post, we explore how Dcode uses GoSquared’s analytics-powered live chat to help customers and ultimately lower their app uninstall rate.

In this live chat case study, learn the tactics that Phil Bagdasarian has been using to grow sales to the point where 30% of Packwire’s revenue comes from live chat.

Understand your customer journey from a new perspective: email automation. Learn how you can set up a series of automated emails to help guide your customer along their journey whilst keeping it personal.

NPS feedback is a great way to understand what your customers are thinking. But it's more than just a number. Learn how to create action from feedback.

A CRM with email automation can help you keep in contact with your best leads, your new customers, and your long time customers using custom messaging.

Targeted email marketing helps you message the right customers or prospects at the exact right time.

The success of your customers is vital for the success of your own business. Understand how to serve your customers better, by knowing them better.

It's easy for us to talk about all the ways live chat can improve your business, but sometimes the numbers speak for themselves.

Audience analytics can help you segment your users, customers, and website visitors for more tailored marketing. Learn what filters you can use in our guide.

In-app messaging can help you onboard new users, explain new product features, gather feedback, and create stickiness with users. Learn how.