Customer Success

Data-driven email automation is a smart way to deepen your relationship with your customers, increase customer LTV, and turn more people into brand advocates.

Fulfil your customers' criteria for success, and you'll earn a customer for life. Fail to meet them, and sooner or later (probably sooner), you'll lose them.

A strong data management system makes it far easier to get your data working for you, and your customers.

Targeted email marketing helps you message the right customers or prospects at the exact right time.

Adding proactive chat prompts to your website is a tricky business. On the one hand, you don’t want a static…

Are those early stage customers still with you? And still on those mate’s rate deals? What do you do about them? Should you even do anything about them?

Behavioural Analytics is the process of tracking user actions to make your products better and gain more customers.

Your customers' first few weeks using your product is arguably the most important period in their entire lifecycle. In other words, the onboarding period can make or break your users' success.

Creating a customer journey, which is visible across the entire company, is crucial to building SaaS products that customers value and a customer experience they enjoy.

Learn how to get people excited about onboarding to your product to increase free trial conversions and reduce churn.