If you’re searching for a Google Analytics alternative, the chances are that Google Analytics is frustrating you. Since the tool is 100% free, there’s no price shopping, right? The issue is not the cost of Google analytics, but rather what it costs you in wasted time and missed opportunities.
If you’re not loving Google Analytics, that’s okay. There are plenty of other options out there. In this post, we explore the pros and cons of Google Analytics, what to look for in an alternative, and the top alternatives for any need and price range.
Because you’re moving away from something free, you might not want to jump straight into a $10,000 contract. No problem, we’ve got lots of free suggestions for you.
Google Analytics: essential for running ads, but overkill for website analytics
What you can do with Google Analytics
There are plenty of use cases for GA. Top uses include audience analytics like country and device type, goal tracking, traffic tracking, bounce rate and session time tracking, and traffic source breakdown.
At a basic level, marketers use GA to monitor their website traffic. More advanced users setup goals to measure funnel completion and look into pathways to better understand how users engage with the website.
Top complaints about Google Analytics
For a free tool, GA is very valuable and offers a lot of insights. But it’s not without its critics.
Marketers and entrepreneurs get frustrated with GA for several reasons:
- Privacy issues: Google profits off of the data that they collect about your website users and customers.
- Complex setup: Most Google Analytics experts have spent dozens of hours in live or virtual training programs or certifications.
- Time to value: Without a GA expert on your team, your time to value is endlessly long.
- Not actionable: Because many small and medium businesses lack a true GA expert on the team, there’s no actionable data and insights for anyone to use. This means that no one on the company is making data-based marketing decisions.
Main reasons to continue using it
With all of these issues, you might be wondering why anyone would even bother with Google Analytics.
Why do marketing teams around the world continue using it?
Of course, one of the biggest reasons is that it’s free. Also, the fact that it integrates with most other analytics and KPI dashboards tools means that it is possible to turn GA data into smarter decisions.
However, the top reason of all is for tracking and analyzing Google Ads conversions. Of course, Google Ads comes with its own reporting, but most experienced media buyers prefer to use both Google Analytics and Google Ads to gauge the efficacy of their campaigns.
How to vet Google Analytics alternatives
Choose a Google Analytics alternative that will boost your bottom line.
When many people think of website analytics, they think of checking traffic sources and device types and nothing else.
They don’t realize that not all website analytics is meant to be passive—something you look at after the fact. There are plenty of tools that serve up digital data that you can use to take immediate action, such as automated chat prompts to website visitors who have viewed your pricing page 2 or more times.
As we look at these alternative tools, you should keep the following elements in mind. Do you want a tool that delivers leads? One that lets you automate emails? One that helps you test your onboarding process?
Many of the tools below will offer more than one of these capabilities:
- User experience: Measure and track user activity, funnel completion, issues, and challenges.
- Product analysis: See what features get the most amount of usage and which don’t.
- Product improvements and experimentation: Measure the success of product and onboarding updates.
- Marketing analysis: Check website traffic volume, sources, bounce rate, session time, etc.
- Marketing improvements and experimentation: Measure the success of website page and squeeze page changes.
- Sales data and lead enrichment: Gather email addresses and company names of website visitors, track lead engagement with assets and pages.
Do you want your website analytics tool to help marketing, product, or sales? Do you need different tools for each team? Which team needs an analytics tool the most at this point in time?
Freemium Google analytics alternatives
Hooray for freemium!
With freemium tools, you can get value from the tool before you buy it. If you have minimal needs and a small amount of site traffic, you might be fine on a free plan for a while.
Your go to for: website analytics with marketing automation and lead enrichment.
GoSquared is a website analytics and marketing automation platform that is perfect for SaaS companies. With this popular GA alternative, you can get real-time site and product analytics and set up email and chat automations that are triggered by real website behaviour. The live chat and analytics-powered CRM help both sales and marketing teams.
You can start free with the analytics product, but if you want to use the automation, live chat, and Customer Data Hub, you’ll need the Early Stage plan at $49 per month or the Suite plan at $79 per month.
Your go to for: product analytics for web apps and mobile apps.
Mixpanel is a no-code product analytics tool that helps digital and product teams to analyze and test funnels, user flows, and more. The tool can be used to run experiments that help increase user retention rates.
Mixpanel has a free plan and a Growth plan, which starts at $24 per month.
Your go to for: product analytics with behavioural data to improve your product.
Heap is another great option for product analytics that helps you track users behaviour through various flows and funnels so you can fix leaks and conversion issues and build a better experience.
You can get started with Heap’s free plan, but they don’t post pricing about their other subscription options.
Your go to for: customer journey analytics without SQL queries.
Woopra offers customer journey analytics without the need to write SQL queries. Product teams use it to improve their products and customer success teams use it to track individual customer activity so they can offer truly personalized onboarding and help.
Woopra does have a free plan, but the next tier is $999 per month, so make sure you’re really getting value from it before you upgrade.
Your go to for: finding hidden leads that don’t fill out forms.
Like GoSquared, Leadfeeder keeps track of website users that don’t fill out your forms so you can see the company names of the browsers on your site and reach out to them manually.
Leadfeeder has a free plan and a $55 per month plan.
Your go to for: customer journey tracking and website improvements.
Statcounter helps you measure the customer journey and various website trends so you can set benchmarks, track the success of your experiments, and ultimately improve the customer experience.
Aside from the free plan, Statcounter’s lowest-price option is just $9 per month.
Your go to for: customer data that can be used by all the teams that need it.
Segment is a customer data platform that’s built for marketing, product, and engineering teams. Marketing gets a single view of every customer and real-time audience creation, while product teams get data to help them improve features, and engineering gets a single API to collect all data.
On the free plan, you can collect data from up to 2 sources and for 1,000 users. For higher amounts, you’ll need to contact sales for custom pricing.
Your go to for: website analytics for you versus your competitors.
With SimilarWeb, you’re not just analyzing your own website, but your competitors’ sites as well. You can learn how you stack up in terms of traffic, traffic sources, bounce rates, and session times so you can stop benchmarking against yourself and start beating your competitors.
On the free plan, you’ll get 1 month of mobile data and 3 months of website data. For more, you’ll need to talk to the sales team for custom pricing.
Affordable Google analytics alternatives
The tools in this category don’t have free plans, but they also don’t have enterprise-only, custom pricing. These fall somewhere in between and offer transparent pricing, with nothing for free.
Your go to for: simple website analytics with no marketing automation features.
If privacy is your main concern, and you want to ditch GA to take better care of your website visitors and customers, than Matomo is the right fit for you. Keep in mind that it doesn’t work as an all-in-one suite for acting on your data, however.
The Essential plan is just $19 per month, and the Business plan is $29 per month.
Your go to for: event tracking and marketing attribution that’s easy to set up.
Oribi is a great alternative to Google Analytics for marketing teams that want to measure conversion rates, track events, identify traffic sources, and accurately attribute sales, all without complicated setup.
The amount you’ll pay depends on your website traffic. For under 10k hits a month to your site, you’ll pay $300 per month. For 10k to 100k in month traffic, you’ll pay $450 per month.
Your go to for: simplified marketing analytics.
FoxMetrics helps you pull not only your website analytics but your other marketing channels into one platform where you can monitor traffic and campaign success.
The $49 Solo plan lets you collect data from a single application, while the Starter plan, for $199 per month, offers data collection from an unlimited number of applications.
Expensive options: enterprise-level alternatives
Want a platform that caters to enterprises with high volumes of website traffic and more complex needs? These solutions don’t have visible pricing or free options. Usually, solutions that don’t publish their pricing cost at least $800 per month if not much, much more.
12. Piwik PRO
Your go to for: customer journey analytics and intranet analytics.
Piwik PRO has a lot of use cases for different teams. It offers product analytics that product teams can use to improve the customer experience, and it also has SharePoint and intranet analytics for managers who want to dive deeper into the effectiveness of team collaboration.
Your go to for: business intelligence and analytics.
Looker includes website analytics and product analytics to help companies build better products and setup smarter automations using real data. It’s an advanced platform that can be used by various teams within an organization: marketing, sales, account management, customer support, data science, product, operations, and web analytics teams.
Your go to for: testing website changes.
Optimizely is a great tool for not only monitoring your website users’ activity and understanding trends, but more importantly, for testing various website updates and feature launches.
Your go to for: website analytics for digital publishers.
Most of the tools on this list offer analytics to companies for their marketing purposes or for their software and apps. But what about digital publishers, whose website content is their lifeblood? This tool tracks site users’ activity and top content to help publishers increase engagement and retention.
Your go to for: digital experience analytics for web and mobile apps.
Clicktale is a great option for product teams who want to collect cohesive and meaningful data from their web apps and mobile apps. It offers visual mapping of the user experience as well as heatmaps and session replays.
17. Adobe Analytics
Your go to for: full stack analytics for the entire digital experience.
Adobe Analytics is a great solution for combining and analyzing data from every source, not just your product or website, but your advertising and email channels as well. Use it for web analytics, marketing analytics, marketing attribution, and predictive analytics.
While Google Analytics is a smart way to keep pace with your Google Ads, it’s not the best solution for collecting actionable data from your website. Try one of these alternatives to boost your team’s data-based decision making.
GoSquared offers website analytics that powers revenue-boosting marketing automations. Start free today.