Read the Top 100 Requests on Dear Adobe and see if you agree.

Adobe has a lot of work to do to please their customers. This is a site that has been set up for us poor developers, designers, animators, and general creatives to vent our anger at Adobe - the company, the products, and their pricing. If Adobe ignores this site, and sees it as a small number of angered individuals determined to destroy Adobe's reputation they will be much mistaken. This site has comments from some of the most loyal users of Adobe products, from the people that genuinely care about their business, and these are also the most vocal - they are the core users that matter most to Adobe.

They are telling Adobe, directly, and in crystal clear English, exactly what is wrong with their current business. They're even telling them how to put it right.

Dear Adobe, Ignore this site at your peril.